Privacy Policy — TwixStore

1. Introduction

TwixStore values the privacy and security of its customers’ personal information. This Privacy Policy clearly explains how we collect, use, store, and protect the data provided through our website, social media platforms, and customer support channels.

By using our services, the customer agrees to the practices described in this policy.

2. Information We Collect

TwixStore may collect the following personal data:

Registration Information

• Full name

• Email address

• Phone number

• Tax identification number (when required)

• Shipping and billing address

Purchase Information

• Order history

• Payment method

• Products viewed or purchased

Automatic Information

• IP address

• Browser type

• Device information

• Cookies and browsing data

3. How We Use the Information

The collected data is used to:

• Process orders and payments

• Deliver products

• Send purchase updates

• Improve the website experience

• Personalize offers and recommendations

• Prevent fraud and suspicious activities

• Comply with legal obligations

TwixStore does not sell customers’ personal information to third parties.

4. Data Sharing

Information may only be shared when necessary with:

• Payment service providers

• Shipping and logistics companies

• Hosting and technology platforms

• Legal authorities, when required by law

All partners follow security and confidentiality standards.

5. Data Storage and Protection

TwixStore adopts technical and administrative measures to protect personal data against:

• Unauthorized access

• Data breaches

• Improper modifications

• Information loss

• Fraudulent use

Data is stored on secure servers using security technologies, encryption, and restricted access control.

6. Use of Cookies

We use cookies to:

• Improve website functionality

• Save user preferences

• Analyze traffic and performance

• Personalize content and advertisements

Customers may disable cookies through their browser settings, although some website features may become limited.

7. Customer Rights

Customers may request at any time:

• Access to their personal data

• Correction of inaccurate information

• Deletion of data, when permitted by law

• Unsubscribe from promotional communications

• Information regarding the use of their data

Requests can be made through our customer support channels.

8. Data Retention

Personal data will only be stored for as long as necessary to comply with legal obligations, contractual requirements, and to ensure proper service delivery.

9. Payment Security

TwixStore uses secure and certified payment platforms. Banking and card information is not directly stored on our systems.

10. Changes to This Policy

TwixStore may update this Privacy Policy periodically to improve transparency and comply with applicable laws.

We recommend that customers review this page regularly.

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Last updated: May 2026.

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